Data Protection Policy
1. Introduction
At Cusco Kinti Biking, we respect and protect the privacy of our clients and users. This Privacy Policy describes how we collect, use, store, and protect the personal information you provide through our website, as well as during our in-person and digital interactions, in accordance with current Peruvian legislation on personal data protection.
2. Information We Collect
We collect personal information when you voluntarily provide it by making reservations, requesting information, submitting inquiries, or booking our cycling and adventure tours.
The information may include:
Personal Data:
First name, last name, ID number or passport, email address, phone number, and physical address.
Payment Information:
Data necessary to process payments for our services (through secure payment platforms).
Basic Health Information (when necessary):
For mountain biking tours or adventure activities, we may request relevant information for your safety (physical condition, medical restrictions).
Travel Preferences:
Cycling experience level, preferred routes, available dates, and requested services.
Browsing Data:
IP address, browser type, time spent on the website, pages visited, and data collected through cookies.
3. Purpose of Data Processing
We use the collected information to:
- Manage and confirm cycling tour reservations, transportation, and related services.
- Process payments and issue receipts.
- Coordinate logistics, guides, equipment, and necessary services for the tour.
- Communicate with you regarding your booking or inquiries.
- Send promotions and updates (with prior consent).
- Improve our services and user experience.
4. Use of Cookies
Our website uses cookies to enhance the browsing experience, analyze traffic, and personalize content. You may configure your browser to reject cookies; however, some website features may be limited.
5. Information Sharing
At Cusco Kinti Biking, we do not sell or commercialize your personal information. We only share data in the following cases:
- With providers necessary for tour operations (guides, transportation companies, accommodations, insurance providers).
- With financial institutions or payment platforms to process transactions.
- When required by law.
- With your explicit consent.
6. Data Security
We implement appropriate technical and organizational measures to protect your information against unauthorized access, loss, or misuse. However, no internet transmission or storage system is completely secure.
7. Data Retention
We retain your personal information only for the time necessary to fulfill the purposes for which it was collected and to comply with legal obligations. Afterward, the data will be securely deleted.
8. User Rights
You have the right to:
- Access your personal data
- Correct your data
- Request deletion
- Object to processing
- Request data portability
- Withdraw your consent
To exercise these rights, you may contact us using the email address provided below.
9. Modifications
We reserve the right to update this Privacy Policy. Any changes will be published on this page.
10. Contact
Cusco Kinti Biking
C. Primero de Mayo 15, Cusco 08001
Email: info@cuscokintibiking.com
Phone: +51 992 083 616